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Shipping & Returns

1. Order Processing:

  • Orders are processed within 1-3 business days after payment confirmation.

  • You will receive an email notification with tracking details once your order is shipped.

2. Shipping Methods:

  • We offer various shipping options, including standard and expedited services.

  • Shipping carriers include DHL, FedEx, UPS, and other reputable providers.

3. Shipping Costs:

  • Shipping costs are calculated based on the weight, dimensions, and destination of the order.

  • You will be provided with a shipping quote at checkout.

4. Delivery Time:

  • Standard shipping: 7-14 business days.

  • Expedited shipping: 3-7 business days.

  • Delivery times may vary depending on the destination and customs processing.

5. International Shipping:

  • We ship to most countries worldwide.

  • Customers are responsible for any customs duties, taxes, or fees imposed by the destination country.

6. Order Tracking:

  • Tracking information is provided for all shipments.

  • You can track your order through the carrier's website using the tracking number provided.

7. Shipping Address:

  • Please ensure that your shipping address is complete and accurate.

  • Borderlesse.com is not responsible for delays or lost shipments due to incorrect or incomplete addresses.

8. Shipping Restrictions:

  • Some products may have shipping restrictions based on destination regulations.

  • We will notify you if any items in your order cannot be shipped to your location.

9. Damaged or Lost Shipments:

  • If your order arrives damaged or is lost in transit, please contact our customer service team within 7 days of receipt.

  • We will work with the shipping carrier to resolve the issue promptly.

10. Returns and Exchanges:

  • Please refer to our Return Policy for detailed information on returning or exchanging items.

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For any additional questions or concerns regarding shipping, please contact our customer service team at info@borderlesse.com.

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